Three offices see three parts of one student
Nobody sees the student who is about to stop out.
Student Finance
I can’t pay my balance before registration.
You can split it into four payments of $480. Want me to set that up?
Yes
Done. Your registration hold is gone.
Why student finance is hard to run today
A small balance becomes a stop-out
The balance showed weeks before the hold, and nobody revisited the aid.
Manual queues peak when students need answers
Verification, appeals, and payment plans are worked one file at a time.
The student finance model
We bring your systems, outside data, and policies together, model the domain, and compute what it runs on.
What the model enables
Optimization
Aid that keeps students enrolled
How much a marginal award changes the chance each student returns.
Prediction
Balances about to become holds
Each account’s chance of a registration hold before the term.
Rule
Unmet need, one definition
Cost of attendance less the student aid index and accepted aid, computed the same way everywhere.
Rule
Verification status
Missing documents for every file, student by student.
Prediction
Billing exceptions
Charges that don’t match registration, housing, or the rate table.
Measurement
Net tuition
Tuition less institutional aid, for every student and segment.
What we deploy
Applications, agents, and workflows on the model. Each one reads the model and changes it only through governed actions.
App
An app where the aid and bursar teams run the term
Retention lift by award, balances likely to become holds, verification status, and billing exceptions.
Reads from the model
- Student
- Award
- Account
- Aid application
Agent
An agent that settles balances before they become holds
It offers standard payment plans, chases missing verification documents, and releases holds within policy. Every step is logged back to the model.
Reads from the model
- Account
- Hold
- Verification item
- Payment plan
Workflow
A workflow that works verification, appeals, and billing exceptions in one queue
Each case carries its evidence. Award changes above a set amount go to the director.
Reads from the model
- Aid application
- Verification item
- Charge
- Award
What the student finance model lets you do
How we measure
We report what a change should add, and what it actually added.
Projected value
What the model expects a change to add, set when it goes live.
Holdout
Students who don’t get the change, compared with those who do.
Matched group
Similar students from the same term, when a holdout isn’t possible.
Prior cycle
The same point last year, for changes that reach every student.
Start with Student Finance
We scope the first domain with your team and agree on the outcomes to measure.
How we deploy