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鈥� 2 months ago 鈥� Admissions Advice
Admissions Advice

is it normal to have an inaccurate score on the PreACT that is different from the school (14) and MyACT(29)?

I took the test online on a school day in April 9, 2026, and on MyACT doesn't show my report just the total when I looked at schools with a min to max accepted ACT Score on plans and explore schools I didn't got any records about my score. My school sent my parents my ACT score and it's off. I contacted my counselor for a meeting and she pinned my preACT score to investigate and want to see if it's the school end or the ACT so I'm just waiting for a response I also did some digging on what's going on and heard that the ACT had some tech problem and pointed that out and added that I wasn't sure if it was true or false and I also documented it and pointed out that my ID is off...so I'm right now getting emails and physical mails from colleges, universities, and other National Honors Programs that have a minimum ACT score requirement in the 20's and I don't know what to do and I'm thinking about taking the SAT if its now a constant issue.

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鈥� 25 days ago

That gap is not normal, and it is not how PreACT score prediction works. A PreACT composite predicts an ACT range a few points wide. It never predicts 15 points off. So you are not looking at prediction noise. You are looking at a record problem, and the fact that your ID is wrong on one of the reports is the biggest clue you have.

First, keep that counselor meeting. Ask her to pull the actual score file the school received, not the email summary, and read every field out loud with you: name, date of birth, ACT ID, test date, and whether the number being quoted is the composite or a subscore. My guess is the school's 14 is either a subscore column that got read as the composite, a percentile, or a row from a different student. Schools download big batch files, and mix-ups happen more often than people think.

Second, look at your own MyACT account on a computer, not the app. You said it shows just a total of 29 with no full report. A score with no section breakdown and no test date behind it is a sign the record is incomplete or attached to the wrong account. Check the score history tab and compare the ACT ID there to the one on your admission ticket.

Third, about the tech problem you heard about. I have not seen ACT announce a widespread scoring error for the April school-day tests, so I would not count on that. It is much more likely the problem is in your school's batch upload or in how your ID was entered. Ask your counselor one direct question: did any other student report a wrong score? If yes, it is a school batch problem. If only you, it is your record.

Fourth, do not use either number anywhere yet. Do not self-report the 29 and do not worry that the 14 follows you. Colleges only see scores you send or self-report. And the emails and mail you are getting are marketing. Colleges buy contact lists and send mail to huge score bands, so a letter mentioning a minimum ACT in the 20s is not an evaluation of you. It means nothing.

Fifth, do not switch to the SAT over a reporting glitch. A broken score report says nothing about which test fits you better. Decide SAT vs ACT based on one full timed practice test of each. If you take the real ACT again, the official score will replace this mess anyway.

One more practical thing. Write everything down with dates: when you tested, when the school sent the score, what each source says, and your ACT ID from your ticket. If the counselor cannot resolve it in a couple of weeks, you can call ACT with that info and ask them to audit the record. Having it documented turns that call from an hour into ten minutes.

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鈥� a month ago

As you did your research it is true that ACT suffered a widespread processing error with online, school-day tests in Spring 2026. According to them, they intentionally hid detailed score reports while fixing it.

However, your ACT is guaranteed that your scores would either stay the same or go up after the recalculation.

And also it updates automatically, the ACT board is automatically fixing the dashboards and sending the correct reports to colleges. So do not panic

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